Leadership & management

While the future has always been unpredictable, the global uncertainty caused by the novel coronavirus is at a record high. To help us steer through this unprecedented crisis, Professor Saras Sarasvathy shares insights on entrepreneurial decision-making and offers four strategies seasoned founders use to turn uncertainty into opportunity.

If the COVID-19 crisis triggered health, economic, social and psychological changes that mean we will be living and working through destabilizing moments now and for the foreseeable future, all the more reason now to adopt and practice essential skills of Leading Mindfully. How should we start thinking in new ways that better represent reality?

China’s progress towards modernization and marketization gave women unprecedented opportunities to launch and scale private enterprises and make billions in the process. Professor Ming-Jer Chen shares insights on how China managed to forge a new class of super-successful female founders.

Hiring and promoting decisions can easily come down to a candidate’s abilities versus “fit,” which can be more about identity and social behavior. Darden Professor Jim Detert presents a case in point on these company-defining decisions — and the importance of looking for clues to spot and overcome implicit biases.

How should brands communicate their sustainability plans and their corporate environmental performance? Professor June West and Joanna Price, Sr. Vice President, Public Affairs and Communications at Coca-Cola, explore the challenges of developing a successful communication strategy around climate action.

In times of crisis, leaders need to watch out for at least two leadership blind spots: One involves overreacting, one denial — a “suck it up” approach can be valorized in certain work cultures. Here are practical actions to tame such impulses and bring greater clarity, calm and goodwill in a moment when how you show up as a leader really counts.

Leadership and management: synonymous? Nope. Both are associated with defining behaviors, and research shows which are consistently seen more positively. But organizations need both leaders and managers to function. Here’s how to ensure the right people are hired for the right jobs.

How can managers promote consistent ways of working among team members from diverse cultural backgrounds who are based all over the world? And how can leaders help workers develop solid relationships with their colleagues even though they may not meet them regularly — if ever? Darden Professor Yo-Jud Cheng sheds light on those questions.

At a time of uncertainty and growing anxiety caused by the coronavirus pandemic, having transparent, consistent and empathetic communication with key stakeholders is more critical than ever. Darden Professor June West and Darden Executive-in-Residence Steve Soltis share four lessons in communicating through the fast-moving crisis.