Communication

Effective, persuasive analytical writing is a critical management skill. Here, Darden Professor Marc Lipson details how to write with the reader in mind and present ideas clearly and concisely.

Since the global financial crisis of 2008, many American banks have dealt with publicity crises and a tarnished public image. Wells Fargo, however, was one banking giant that never required a public bailout and managed to come out of the crisis relatively unscathed, making its self-inflicted phony accounts scandal years later more dramatic.

The more in control of yourself you are, the more likely you are to have constructive conversations. Darden Professor Lili Powell offers three techniques for mindful engagement to keep you self-possessed, whether in routine conversations or high-stakes interactions.

Leaders communicate their expectations and priorities not only through words, but through their presence and actions. In short, a leader’s credibility and reputation can depend a great deal on how — and how much — he or she embodies the message.

Darden Professor June West discusses The Economist Intelligence Unit’s “Foresight 2020” research report that outlines five key trends in business for the next 15 years.

Strategic communication involves four simple elements. So why do we often hear the refrain, “the problem around here is communication?"