Yildiz's research is focused on the economics of and process improvements in service systems, health care operations management, economic incentives and regulation and policy design. Primarily, her research concentrates on alleviating the congestion in service systems through designing payment schemes and process improvements, particularly in health care settings.

Yildz serves as a reviewer for several journals, including Management ScienceOperations Research and Production and Operations Management. Prior to joining Darden, she taught at the MBA and Executive MBA programs of Simon Business School and London Business School in Rochester, London and Dubai.  

B.S., Middle East Technical University; M.S., Ph.D., University of Rochester Simon Business School