How should brands communicate their sustainability plans and their corporate environmental performance? Professor June West and Joanna Price, Sr. Vice President, Public Affairs and Communications at Coca-Cola, explore the challenges of developing a successful communication strategy around climate action.
At a time of uncertainty and growing anxiety caused by the coronavirus pandemic, having transparent, consistent and empathetic communication with key stakeholders is more critical than ever. Darden Professor June West and Darden Executive-in-Residence Steve Soltis share four lessons in communicating through the fast-moving crisis.
The COVID-19 crisis has accelerated the number of teams working virtually. Here: tips for leaders of virtual teams on how to communicate expectations clearly, choosing the appropriate communication style and supporting a team from afar.
A collection of what to read from the latest Ideas to Action posts.
Not so long ago, CEOs were not the public face of their companies. But in the age of always-on media and the rise of superstar chief executives, CEOs must constantly give voice to the organizations they lead. Professor June West and Steve Soltis share what it takes for a CEO to succeed as a communicator.
Family businesses are unique and complex; they have aspects and layers to them that are unlike any other organizations. Professor June West and Alana Wall provide 10 recommendations for the resilient family business.
In an age in which the public is actively invested in the values of a company and reputations can change abruptly, corporate responsibility is both a moral and business imperative. Here, Darden experts offer insights on corporate social responsibility and the evolving relationship of business and society.
Since the global financial crisis of 2008, many American banks have dealt with publicity crises and a tarnished public image. Wells Fargo, however, was one banking giant that never required a public bailout and managed to come out of the crisis relatively unscathed, making its self-inflicted phony accounts scandal years later more dramatic.
Darden Professor June West discusses The Economist Intelligence Unit’s “Foresight 2020” research report that outlines five key trends in business for the next 15 years.
Strategic communication involves four simple elements. So why do we often hear the refrain, “the problem around here is communication?"