Leveraging Difference

The goal of social justice movements is to bring about deep institutional and community change, and it’s unavoidable that such a massive mission would spark intense debates. But what happens when people bring that passion to the workplace? Leaders need to be prepared for how to handle sensitive emotional issues among organizational stakeholders.

People born to higher social class can make good impressions, be confident and end up in leadership. But they’re also geared to self-interest rather than collaboration. Research examines ties between childhood and current social class, mobility and entitlement; what this may mean for opportunity equality; and how it can be detrimental for firms.

The convergence of racism, economic downturns and public health crises reflect wicked problems in complex systems fraught with inequality. Enduring strains of racism play out overtly and subtly, both violently in the streets and systemically in the workplace. So what now? Laura Morgan Roberts offers three zones of action as we move forward.

In the wake of the killing of George Floyd and national protests for racial justice, businesses and leaders are working to embrace a defining moment for racial equality.

Hiring and promoting decisions can easily come down to a candidate’s abilities versus “fit,” which can be more about identity and social behavior. Darden Professor Jim Detert presents a case in point on these company-defining decisions — and the importance of looking for clues to spot and overcome implicit biases.

The importance of a culture that respects different perspectives: What does political ideology have to do with mutual funds? Profit. Darden Professor Rich Evans’ research shows that funds managed by teams with diverse political views perform better than those with similar political beliefs. Here, he elaborates on the study and an important caveat.

Corporate innovation is crucial for value creation. What does that have to do with gender diversity? A new global study shows the real influence and impact of gender diversity on boards; when it comes to greater balance, so come greater innovation outcomes. And the effects may be evident sooner than you think.

Years of inequality have led to lasting challenges faced by minorities in opportunities for advancement. Efforts to “manage diversity” could benefit from education about historical context, as well as contemporary experience, that lead to low inclusion. Courtney McCluney discusses challenges of diversity practices and potential solutions.

Valuable: employees who can connect with diverse people to improve relationships, facilitate information flow and communication, increase coordination and reduce conflict. Research shows that “social class transitioners,” people who move between socioeconomic classes, can bring a special skillset to the workforce.

Authenticity tension, lack of engagement, contested authority: These are challenges faced by black leaders. Resilience, resourcefulness, the ability to cultivate cross-race and -hierarchy connections: These are traits that give such leaders the ability to effect change. Professor Laura Morgan Roberts discusses the reality of the black experience.